Privacy Policy -  Introduction 

Welcome to WinstaCar (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring you have a positive experience while using our car rental platform (the “Service”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.

2. Information We Collect

We collect the following types of information when you use our Service:

a. Personal Information

• Name
• Email address
• Phone number
• Driver’s license details
• Payment information
• Date of birth
• Address

b. Vehicle Information

• Rental history
• Vehicle preferences
• GPS location data (if vehicle tracking is enabled)

c. Technical Information

• IP address
• Browser type and version
• Device type
• Operating system
• Cookies and tracking technologies

3. How We Use Your Information

We use your information to:

• Process bookings and payments
• Verify identity and eligibility
• Provide customer support
• Send service-related communications
• Improve and personalize your user experience
• Comply with legal obligations
• Prevent fraud and misuse

4. Sharing Your Information

We may share your information with:

• Payment processors (e.g., Bank Transfer, PayPal)
• Identity verification services
• Insurance providers
• Law enforcement, if required by law
• Marketing partners (only with your consent)
• Affiliate or partner platforms

5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the data we hold about you
• Correct or update your data
• Delete your data (“right to be forgotten”)
• Object to or restrict data processing
• Withdraw consent at any time

To exercise these rights, please contact us at: contact@winstacar.com

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze usage. You can manage your cookie preferences through your browser settings.

8. Data Security

We implement appropriate security measures to protect your data, including encryption, access controls, and regular audits.

9. International Transfers

If you are located outside Morocco, your data may be transferred to and processed in a country with different data protection laws.

10. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through our website or via email.

12. Contact Us

If you have any questions or concerns about this policy or our data practices, please contact:

WinstaCar
AV EL HOCEIMA RUE 02 N 03
contact@winstacar.com
+212606585988